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How wagerhq Handles Your Personal Information

This page tells you exactly what personal data wagerhq collects when you open an account, fund it via PayPal, Venmo, or Play+, and use our platform in eligible states.

Account data handled securelyPayment data — PayPal, Venmo, Play+Your right to access or deleteNo data sold to third partiesUS-based data practices
wagerhq How wagerhq Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy Rights

Have a question about your data, want to request a copy of what we hold, or need to ask us to delete your account information? Our support team handles privacy requests directly. Use any of the channels below and include your registered email address so we can locate your account record quickly.

Live Chat Start a chat session from your account dashboard. Privacy requests submitted via live chat are logged and tracked with a reference number.
Email Support Send your privacy request to our support address. Include your full name and the email tied to your wagerhq account for faster handling.
Account Settings Some data preferences — like communication opt-outs and cookie settings — can be adjusted directly inside your account settings without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Data security at wagerhq starts at account creation and stays active through every transaction. We use SSL encryption on all pages, including the cashier where you connect PayPal, Venmo, or Play+. Here is a breakdown of the four areas that matter most to your privacy.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand site performance. You can manage cookie preferences through your browser settings or our on-site cookie banner.

Account Security

Your account is protected by password authentication and identity verification steps. We do not store your full PayPal or Venmo credentials — those stay within each payment provider's own secure environment.

Data Retention

We keep your account records for as long as your account is active and for a period after closure as required by applicable state and federal regulations. You may request details on retention timelines via email support.

Your Access Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate records, or request deletion where no legal retention obligation applies. We respond to verified requests within the timeframe required by your state's law.

Common Questions About Your Privacy at wagerhq

These are the privacy questions we hear most often from people in states like New York who use wagerhq. If yours isn't here, live chat or email will get you a direct answer.

We collect your name, email address, date of birth, and payment method details. When you fund via PayPal or Venmo, only the transaction confirmation data reaches us — not your full account credentials.

We share data only with processors needed to complete your transactions — such as PayPal or the Play+ network — and with identity verification services. We do not sell your information to advertisers.

Email our support team with your registered email address and a written request. We will verify your identity and send your data summary within the timeframe your state's privacy law requires.

Yes. Submit a deletion request through live chat or email. Some records must be retained under state or federal regulations, so we will tell you exactly what can be removed and what must stay.

We use essential cookies to keep sessions running and analytics cookies to measure page performance. You can turn off non-essential cookies via the cookie banner shown on your first visit or through your browser settings.

Full PayPal, Venmo, and Play+ credentials are never stored on our servers. We retain a transaction reference and confirmation status only, consistent with standard payment-processing practices.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.